At Luxury Designer Haus Sdn Bhd, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or engage with our services. Please take a moment to read and understand our practices regarding your personal information. By accessing our website or using our services, you agree to the terms and practices described in this Privacy Policy.

​1. Information We Collect

We may collect the following types of information when you use our website or services:

a. Personal Information:

Full name
Contact information, including email address and phone number
Billing and shipping address
Payment information, such as credit card details
User account information
Preferences and communication preferences

b. Non-Personal Information:

Browser information
Device information (e.g., IP address, device type, operating system)
Website usage data (e.g., pages visited, time spent on the site)
Cookies and similar tracking technologies

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2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill orders
• To communicate with you about your orders, account, and any inquiries
• To provide customer support and resolve issues
• To personalize your shopping experience and recommend products
• To improve our website, services, and offerings
• To send promotional offers, newsletters, and updates (with your consent)
• To comply with legal requirements and protect our rights

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3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for specific purposes, including but not limited to:

• Payment processing and fraud prevention
• Shipping and delivery services
• Marketing and advertising agencies (with your consent)
• Legal or government authorities when required by law
• Service providers assisting us in website functionality

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4. Security

We take measures to safeguard your personal information. This includes the use of secure server technologies, encryption, and regular security assessments. However, please be aware that no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

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5. Your Choices

​You have the right to:

• Access, modify, or delete your personal information
• Opt out of marketing communications
• Manage cookie preferences
• Request information about our data practices
• Lodge a complaint with relevant authorities

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6. Governing Law​

This Privacy Policy is governed by and construed in accordance with the laws of Malaysia. Any disputes arising from this Privacy Policy will be subject to the jurisdiction of Malaysian courts.

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7. Updates to This Privacy Policy​

We may periodically update this Privacy Policy to reflect changes in our practices and services. Any modifications will be posted on our website, and the revised policy will apply from the effective date mentioned at the top.

 

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

jeff@aurabrooch.com

Thank you for trusting Luxury Designer Haus Sdn Bhd with your personal information. Your privacy is important to us, and we are dedicated to ensuring your data is handled responsibly and securely.